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comtrance FullRack Colocation Rack Datacenter Düsseldorf
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The highly available comtrance colocation data center in Connecta Parc in Düsseldorf - Eller offers companies and resellers the opportunity to rent IT racks or private data center space in the highly secure colocation area and operate them themselves.
Our highlights:
- Secure hosting in a German data center
- DIN ISO 9001: 2008
- DIN EN 27001: 2008
- Own, independent data center
- Multiple redundant internet connection
- Up to 99.999% SLA availability
- 24/7 premium support
- Premium hardware
- MS Windows © and Linux operating systems
- Citrix Xen, Xen, KVM, VMware ©
- Dedicated cloud backup and storage
- Shared cloud backup and storage
Access to the data center in Düsseldorf.
Physical access to the data center in Düsseldorf is only possible for authorized persons. The identity is checked by means of RFID readers and a biometric hand scanner and only authorized persons are granted access to the data center in Düsseldorf.
Construction.
The data center in Düsseldorf has exterior and interior walls in solid construction. It is also equipped with self-closing doors. The colocation areas are equipped with a double floor (600 mm rectangular panels, with a height of up to 500 mm). Access to the data center in Düsseldorf is at ground level, so that the equipment can be transported without problems.
Video surveillance system.
The entire data center in Düsseldorf is camera-monitored around the clock. The cameras are located at all entrances to the data center as well as in the colocation areas themselves. All recordings are saved and archived over a predefined period of time.
Alarm / fire alarm system.
The data center in Düsseldorf is equipped with an alarm system. In this way, all entrance areas and particularly critical zones are protected against unauthorized access. Furthermore, the entire data center in Düsseldorf has a modern early fire detection system, which detects a possible fire both above and below the raised floor and initiates the appropriate measures. Both systems are connected to a local security service and are monitored remotely.
Connection.
»Multiple redundant carrier connections
»Various fiber optic cables to transfer points of the most important carriers in Connecta Parc
Redundant building entry.
Both for the power supply as well as for the Internet connections,
the data center in Düsseldorf has redundant and separate building entries.
Air conditioning.
The air conditioning takes place via the double floor. The air conditioning systems used are specially designed for use in data centers and, in addition to optimal cooling, also ensure a minimal risk of condensation. The inlet air conditioning is 24 ° C ± 2 ° C, 50% RH ± 20 and is subject to constant monitoring. The cooling capacity of the individual air conditioning systems is approx. 50 kW.
Uninterruptible power supply.
To ensure a permanent power supply, particular importance was attached to a high degree of availability and redundancy in the energy supply. The power is permanently buffered by redundant UPS systems, which not only result in complete power failures, but also power fluctuations in the energy supplier's networks to be balanced.
Emergency generator.
An emergency power generator is available for longer power outages and supplies up to 100% of the electricity if required. Appropriate control mechanisms ensure that components with high starting currents such as motor loads and rectifiers are started one after the other. The generator has a start-up time of around 30 seconds and is checked and tested for functionality once a month. The fuel supply is designed for permanent operation of the emergency power generator. Refueling during operation is also possible in order to be able to bridge longer downtimes.
Deployment time:
1 to 3 working days Werktage
Contract period:
6 months
Data center racks
Connection / cooling capacity per rack:
4 kW
Rack type:
1/1 rack (whole rack)
Rack depth:
100 cm
Rack width:
60 cm
Rack height (usable U):
47 U
Rack locking system:
Mechanical closure
Rack redundancy power supply:
N (no redundancy)
Stromzuführung:
Einphasig 16A
Air conditioning redundancy:
N + 1
PDU A Typ:
PDU nicht enthalten, Eigenleistung des Kunden
PDU B Typ:
PDU nicht enthalten, Eigenleistung des Kunden
Data center sustainability
Electricity from renewable sources:
Source regenerative sources:
Hydropower in the aplen area
Regenerative Energie wird als Zertifikat eingekauft:
Betreiber erzeugt selbst regenerative Energie:
Nutzung Abwärme des RZ:
Errichtung des RZ mit nachhaltigen Materialien:
Nachhaltige Materialien zertifiziert:
Data center SLA
Guaranteed total availability:
99.5 %
Overall availability basis:
Annual mean
Power availability for redundantly connected customers:
99.9 %
Guaranteed availability of air conditioning:
99.5 %
Guaranteed supply air temperature minimum:
22.0 °C
Guaranteed supply air temperature maximum:
26th °C
Guaranteed minimum humidity:
30th % rF
Guaranteed maximum humidity:
70 % rF
Guaranteed availability network connection / IP transit:
99.5 %
General data center
Type of building:
Data center in mixed-use buildings
Construction:
Solid construction (concrete / stone)
storage areas:
Covered delivery:
Truck loading ramp / lifting table:
Temporary jobs:
Permanent jobs for rent:
Use of meeting rooms possible:
Temporary storage space:
Permanently rentable storage space:
Raised floors in the data center areas:
Soil is dissipative:
Clear room height of IT rooms:
205 cm
Clear height transport routes (minimum)
How high are the transport routes at their lowest point?
:
325 cm
Data center in airport approach lane:
No
Data center near train tracks:
No
Data center near the motorway:
Yes
Data center in floodplain:
No
Data center in earthquake zone:
No
Data center in the vicinity of potentially explosive facilities:
No
Data center close to other hazards:
No
Data center security
Protection / zone concept was implemented:
Burglary protection building outer shell:
No classification
Burglary protection IT rooms:
No classification
Burglary protection technical operating rooms:
No classification
Burglary protection security center:
No classification
Fenced off area:
Fence with step over protection:
Fence and gate monitored by sensors:
Fence and gate under video surveillance:
Apron surveillance with video:
Apron monitoring with additional sensors:
Approach protection building:
Burglar alarm system building outer shell:
Burglar alarm system IT areas:
Burglar alarm system technical operating rooms:
Intrusion alarm system for traffic areas:
Video surveillance building outer shell:
Video surveillance IT areas:
Video surveillance of technical operating rooms:
Video surveillance traffic areas:
Separation system / lock building access:
Isolation system / sluice IT rooms:
Separation system / lock technical operating rooms:
Electronic access control system:
Two-factor verification (card + pin, etc):
Biometric verification:
Security Staff:
No security service on site
Security Service on call:
Data center fire protection
Walls of IT rooms:
F90
Doors IT rooms:
T30
Walls of technical operating rooms:
F90
Doors for technical operating rooms:
T30
Wall openings sealed in wall class:
Floor coverings flame-retardant / non-combustible:
Fire alarm system with smoke detectors:
Fire alarm system with combination detectors (smoke, heat):
IT rooms with RAS system (early fire detection):
Technical operating rooms with RAS system (early fire detection):
IT rooms with extinguishing systems or oxygen reduction:
Technical operating rooms with extinguishing system or oxygen reduction:
Switching off the fresh air system in the event of a fire outside the building:
Halogen-free flooring:
Halogen-free cable:
Data center supply infrastructure
Voltage level mains supply:
Low voltage 400 V
Redundancy power grid:
Supply from a substation
Transformer redundancy:
N (no redundancy)
Backup redundancy system:
N (no redundancy)
Redundancy of storage tanks:
N
Separate tank for each emergency power system:
Network replacement system fuel supply:
No
UPS system redundancy:
N + 1
Batteries:
Single strand
Low voltage distributions redundancy:
N (no redundancy)
Sub-distributions / busbars in IT rooms redundancy:
2N
Power rails in IT rooms:
Cable routing from transformer to IT rooms:
Single, no redundancy
Type of air conditioning:
Cold water, chiller, ULK
Air conditioning redundancy devices:
N + 1
Redundancy pipe network (if available):
N
Redundancy pumps (if available):
N
Lightning protection:
Protection class I
Data center network and connectivity
Network building supply:
Redundant routing
Network cable routing in the building:
Redundant routing
Network distributor / meet-me rooms:
Single, no redundancy
Active network components:
2N
Total IP transit capacity:
30th Gbit/s
Upstream carriers used:
Deutsche Telekom, CenturyLink (formerly Level (3) Communications), TeliaSonera International Carrier
Data center hyperscaler connectivity
Amazon AWS:
Google Cloud Plattform:
Microsoft Azure:
IBM Bluemix / Softlayer:
VMWare VCloud Air:
Oracle:
Alibaba:
Data center certifications
ISO 9001:
ISO 27001:
ISO 50001:
Data center services
Availability of remote hands:
- 15 to 30 minutes during business hours
- Outside business hours, arrival time 15 to 30 minutes
Access to the data center:
24x7
Remote hands (reset, opt. Test, etc.):
- 24x7
Extended remote hands (reboot, patch, etc.):
24x7
Hardware support (HDD, power supply, etc.):
24x7
Atdn. service for service providers:
24x7
Web tool for tickets and orders:
Acceptance of customer shipments:
Unpacking / packing service, dispatch of goods:
Rack installation of customer equipment:
24x7
Documentation / labeling of devices and cabling:
Web-based documentation system for customers:
Network equipment support:
24x7
Other services offered:
Veeam Backup
Other services offered:
Vmware
Data center access and staff
Access to the data center:
- 24h / 7 days
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